COMMON INQUIRIES

If you have allergies, we recommend reviewing the full ingredient list of the product to check for any known allergens. You can find this information on our packaging and product description on our website. If you’re unsure about certain ingredients in our product please consult your healthcare provider before purchasing our products.

Shea butter is a natural product that can be sensitive to temperature changes. If your shea butter from Blooming Essence has been exposed to heat and melted, place it in the refrigerator to solidify quickly. This process helps align the fatty acids and should return the shea butter to its original creamy texture. Always store your shea butter in a cool, dry place to maintain its quality.

At Blooming Essence, our shea butter body care essentials are crafted with the utmost care and use natural ingredients to ensure their quality and longevity. Typically, our body care products have a shelf life of 6 to 12 months when stored in a cool, dry place away from direct sunlight. Once opened, to maintain optimal freshness and effectiveness, it's best to use the product within 6 to 12 months. By following these guidelines, you can ensure that you continue to enjoy the tranquility and benefits that our natural skin care products offer.

To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.

Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.

You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.